Meet Poppy, your AI travel assistant

Tell Poppy where you would love to go, who is travelling, your dates and your budget. She can search holidays, including Jet2holidays, help you compare options and find answers about booking with One Travel Club.

When you want personal advice, ask Poppy to pass your enquiry to a Premier Travel Agent. You choose whether to share your contact details and travel plans with the team. You can also request a callback directly.

From your first idea to an enquiry with our team

Poppy is an AI assistant, so check important details against your quote and booking documents. A search result or a handover does not reserve a holiday. Prices and availability are rechecked before payment.

  • Tell Poppy your departure airport, dates or flexibility, number of adults, children's ages and total budget.
  • Describe what matters: a five-star hotel, an all-inclusive family trip, a Jet2holidays offer or a package eligible for a low deposit.
  • Compare the options she finds. Ask what is included, check the full price and review payment terms before booking.
  • Ask to hand over your enquiry when you want personal advice. Share your preferred contact method and any agent preference; the team can then follow up.

Meet our Premier Travel Agents

Choose help that fits the trip you are planning. These are our team's published specialisms; you can request an agent through the enquiry form without starting a chat.

  • Lee — Premier Agent. Specialisms: Dubai and Luxury travel.
  • Greg — Premier Agent. Specialisms: Family holidays.

A few ways to start your holiday search

  • Find a five-star Dubai holiday for two from Manchester, at least 16 weeks ahead, and explain which options qualify for a £29pp deposit.
  • Help me compare an all-inclusive Jet2holidays trip for two adults and two children. Ask me for their ages and our dates.
  • Explain the loyalty levels and how to pass my holiday enquiry to a Premier Travel Agent.

Planning information checked . Check your quote for current availability and inclusions.

Frequently asked questions

Is Poppy a person or an AI bot?

Poppy is One Travel Club's AI travel assistant. Our Premier Travel Agents are real people who can help with your enquiry and booking. Poppy can help you reach them when you ask.

Can Poppy find my perfect holiday?

Poppy can search around your preferences and help narrow your options. Tell her what matters, such as a five-star hotel, a family room, board basis or an eligible low deposit. Availability and prices are checked for your dates; a particular trip or saving cannot be guaranteed.

How do I hand my enquiry to a Premier Travel Agent?

Ask Poppy to pass your enquiry to the team. She will ask for the contact and trip details needed for a reply. You can request an agent by name, or use the callback form. A handover is an enquiry, not a confirmed booking or callback time.

Does Poppy know which trips qualify for £29pp deposits?

She can explain the rules and help you search. The holiday quote confirms actual eligibility, what is payable today and the balance deadline. Jet2holidays and villas have different deposit rules.

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